OneDrive not unfreezing after 24 hours

Hi Gabriella,

Thank you for posting your question in the Microsoft Community. Sorry for the inconvenience. Possible reason why your OneDrive account got frozen is because you have exceeded your storage allowance and/or haven't signed in for a long time.

If your OneDrive still Freeze please check your OneDrive online to check if your OneDrive still not frozen.

Open any browsers

go to https://onedrive.live.com

log in using your Microsoft account

check if your account still not frozen

if still doesn't work follow step below

try this steps to help you Unfreeze your OneDrive account.

Using OneDrive Application

Unlink and Relink your OneDrive on Windows

Right-click the OneDrive cloud icon in the system tray (bottom-right corner) near the date and time.

Click Settings

Account TAB > Click Unlink this PC

confirmed Unlinked of account.

Open OneDrive

Press Start Menu > type "OneDrive"

press Enter

Sign in using Microsoft Account

Choose again OneDrive Default folder

Next > then your Account will be linked again to OneDrive.

if still doesn't resolve follow step below

Reset OneDrive application on Windows

Go to Start > Settings > Apps > Installed Apps

search for OneDrive > click 3 dots > Click Modify or Advance option

Under Reset

click Repair, Reset

restart your Device

if still doesn't resolve follow step below

Try to reinstall your OneDrive application

then restart your device check again the status of your OneDrive.

I hope this information helps. Let me know if you have any other questions.

Warm Regards,

Jansher | Microsoft Community Support