PowerPoint is always Shutting down

Question

PowerPoint is always Shutting down

Anonymous

My PowerPoint has been saying "We are sorry, but PowerPoint has run into an error that is preventing it from working correctly. PowerPoint will need to be closed as a result. Would you like to repair now?" I always chose yes but it goes off. what should I do?

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Answer 1

Hello Angel,

Thank you for posting this issue on community forum.

There are a few things you can try to fix it:

First, instead of using the built-in repair option, manually repair Office by going to Control Panel > Programs > Microsoft 365 > Change > Online Repair.

If that doesn’t work, try disabling add-ins by opening PowerPoint in Safe Mode (hold Ctrl while launching it).

Another option is to update Office and Windows to the latest version. If none of this work, uninstall and reinstall Office.

To know more about this issue, click here.

Hope this helps! Sincerely,Walter White | Microsoft Community Moderator