Word Ipad scrolls back to where cursor is, and also some keystrokes are being missed

Anonymous
2025-04-07T19:05:19+00:00

Recently Word on Ipad is having some issues:

  1. It scrolls back to where cursor is, which makes it very unusable. Basically I cannot use it at all for my writing.
  2. Some keystrokes get missed.

I have already done these trouble shootings: updated my Ipad (maybe this was the cause of the problem because I didn't notice this issue until then), updated to latest Word, uninstalled and reinstalled word, offloaded word app from Ipad storage and reinstalled it, hard restarted my device. I use this app frequently so am very familiar with it. Also, I tried testing other writing tools such as OneNote and Ipad Notes app, but have not had this same issue.

System Info:

Ipad Pro 11inch 3rd Generation, Ipad OS 18.4, Word version 2.95.3.

Microsoft 365 and Office | Word | For home | iOS

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  1. Anonymous
    2025-06-07T13:30:37+00:00

    I’ve moved to Google Docs. Works just fine. I’ve had to migrate from Dropbox to Google Drive but no big deal. MS messed up a perfectly good app.

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  2. Anonymous
    2025-06-07T14:49:33+00:00

    Yeah, I switched to my Windows laptop. What really sucks is that I sold my Mac laptop a while back because Word for the iPad did everything I needed. Now I'm stuck with a heavy, game style, laptop to lug around. I'm very disappointed in Microsoft at this point. If they are not able or willing to maintain the Apple version of office, then they should discontinue it. Word is now too buggy on the iPad to be productive and trusted.

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  3. Anonymous
    2025-06-09T11:08:48+00:00

    Your ‘Update 3: Placing the cursor at the end of a paragraph.’ works for me too, although it’s very frustrating as most of my work is on Word and this problem makes it so hard to use.

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  4. Anonymous
    2025-06-09T19:26:42+00:00

    I havre the identical problem, and the only solution is a factory reset of the IPad which solves the problem but only for a while. I’ve had to do three resets (not a terribly complex process but a pain in the neck.)

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  5. Anonymous
    2025-06-09T21:46:19+00:00

    Okay. I’m on the Beta version of iOS 26 and Word does not scroll.

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