PowerPoint notes not saved?

Question

PowerPoint notes not saved?

Anonymous

Despite my Powerpoint document having auto save on, it didn’t save any of the notes and writing I had taken while in class. When I initially went to check the autosave had a time prior to my class starting, but I am unsure to why that is. I had internet connection the entire time as I was looking up additional information for lecture. I am wondering if there is anyway to recover it. I was on my Ipad

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4 answers

Answer 1

Hi AzureKC,
May I ask for more details about your situation, so I'll be able to assist you further. Moreover, can you share me the screenshots of the problem so that I can take a closer look at your situation.

Since it's related to PII, please share with me the details via private message so we can take a closer look and keep track with the status of your request to assist you further.

Here are the steps to open View Private Messages:

To view private email options, sign in to Microsoft Community> use the email account that posted this thread information to Microsoft Community> > click Profile in the upper-right corner, and then select My Profile.

We appreciate your time and look forward to resolving this for you.

Best Regards,

Hendrix-C – MSFT | Microsoft Community Support Specialist

Answer 2

Unfortunately I was not able to retrieve them. I had used my ipad to use the draw function to write my notes directly onto the PowerPoint slides. When I go to it the previous version is greyed out and I can’t access it. Despite the autosave function being on it never actually saved anything that I could find. Not sure if anything can be done on your end maybe?

Answer 3

Hi AzureKC,

It has been a while and I'm writing to see how things are going with the issue. Have you recovered your files yet? Any updates would be greatly appreciated

Please feel free to reach out if you're looking for assistance.

Kind regards,

Hendrix-C - MSFT | Microsoft Community Support Specialist

Answer 4

Hi AzureKC,

Thank you for reaching out to Microsoft Community. We're happy to support you with your concern.

Sorry to hear that you're experiencing the issue with losing notes on PowerPoint. We will guide you some ways to help recover your unsaved notes:

Check for Previous Versions in OneDrive: If your file was saved to OneDrive, you can try restoring a previous version by following the guideline in Restore a previous version of a file stored in OneDrive - Microsoft Support
Restore from PowerPoint Autosave: PowerPoint has an Auto Recover feature that periodically saves temporary versions. You can find them by open your PowerPoint and go to File > Open > Recover Unsaved Presentations

Please try these workarounds and share us the news via private message so we can take a closer look and assist you further.

Here are the steps to open View Private Messages:

To view private email options, sign in to Microsoft Community> use the email account that posted this thread information to Microsoft Community> > click Profile in the upper-right corner, and then select My Profile.

We appreciate your time and look forward to resolving this for you.

Best Regards,

Hendrix-C – MSFT | Microsoft Community Support Specialist