This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
We have a M365 user that is having trouble with printing from Excel only. We can open a spreadsheet and print normally, but when anything gets edited, it grays out the print button. I can get to the print dialog, but the button to actually print is what is grayed out. The workaround I found is to manually select a different printer in the print dialog, then select the original, default printer again. This allows it to print again, but the error always returns. It seems to be happening with any Excel file. I have tried the same files on other PCs and could not replicate the problem. I tried the online Office repair, but that did not help. Any ideas?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Greetings EhronW,
Have you tried to restart the spooling service, for some printing error this resolution works just fine, and I had similar cases like this and it worked for me.
Sometimes may rehappen but, at least, not for every print.
Let me know if this helped.
Kind regards
Greetings EhronW,
Have you tried to restart the spooling service, for some printing error this resolution works just fine, and I had similar cases like this and it worked for me.
Sometimes may rehappen but, at least, not for every print.
Yes, we tried that. We did all the troubleshooting steps. As you can see from this thread, it is a widespread issue, not a simple local fix.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
Thanks Ehron, I have exactly this problem and using Ctrl-P instead of File->Print solves the problem!! You have saved me mucho frustration and time!!
THANK YOU!!
~ Carine
We have a user having the same exact issue, and CTRL+P is a good workaround, but not a long-term solution. Has MS responded to this at all?