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We have a M365 user that is having trouble with printing from Excel only. We can open a spreadsheet and print normally, but when anything gets edited, it grays out the print button. I can get to the print dialog, but the button to actually print is what is grayed out. The workaround I found is to manually select a different printer in the print dialog, then select the original, default printer again. This allows it to print again, but the error always returns. It seems to be happening with any Excel file. I have tried the same files on other PCs and could not replicate the problem. I tried the online Office repair, but that did not help. Any ideas?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
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My clients got this issue recently.
I think its not related to printer network ^.^
I was notified by an end user about the same issue today. It seems to happen only after the document has been edited. The workaround we have found at the moment is using Ctrl + P or selecting an alternative printer and then selecting the desired printer again.
This is on the desktop M365 Excel app; not all users are affected.
We don't even have to edit anything for it to happen. We'll open a workbook, print one worksheet tab, then click on the next worksheet tab to try to print it, and the button is grayed out.
Experiencing identical issue in Excel
same issue!