OneNote for Mac Crashes on Startup After Deleting Cache Files (EXC_BAD_INSTRUCTION)

Hi,

My Macbook has ran out of storage, mostly due to Cache files and One Note backups. In the past, I have deleted back-ups without any problems and this time, I had to clear out some cache (which I was under the impression was safe to do). In the past I was told by Apple support that I can safely delete these cache files to create more storage, but that it would simply take longer to open some folder due to deleted cache files.

I have tried restarting One Note and my Mac but the issue still persists. I get the following error (this is just a snipped since the actual error code is much longer).

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_INSTRUCTION

ExceptionEnumString: 2

Exception Code: 0x00000001 (0x000000014f644000)

Date/Time: 2025-05-12 23:09:12 +0000

Application Name: Microsoft OneNote

Application Bundle ID: com.microsoft.onenote.mac

Application Signature: ONMC

Application Bitness: x64

Application Version: 16.89.1.24091630

Crashed Module Name: Microsoft OneNote

Crashed Module Version: 16.89.24091630

Crashed Module Offset: 0x0000000000c1f6d4

Blame Module Name: Microsoft OneNote

Blame Module Version: 16.89.24091630

UnsymbolicatedChecksum: 955B16CBA23B785D0EF974762FD53992

Blame Module Offset: 0x0000000000c1f6d4

StackHash: 2372228730f0e0a9_0x00000000080575d8

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Build Type: Release

Crashed thread Stack Pointer: 0x_000000016b7f5640

Crashed thread: 11

.......

OS Information

Operating System: Mac OS X 12.5 (Build 21G72)

CPU: ARM64e, Logical CPU Count: 8

Physical Memory: 8192 MB

Device_model: Mac14,2

Screen: 1470.000000 x 956.000000, bitsPerPixel = 24, frame = 0.000000, 0.000000, 1470.000000, 956.000000

CrashedApp_Virtual_Memory_Size_MB: 399768.218750

CrashedApp_Resident_Memory_Size_MB: 110.031250

CrashedApp_Memory_Footprint_MB: 45.158203

ErrorReportingDeviceUUID: 3EDD147B-***

ErrorReportingUUID: F99419FE-****

ULS UUID: 19C2C982-A884***

CrashedLogSessionId: 19C2C982***

TimeFromLaunch: 0 hours, 0 minutes, 0 seconds

CrashedSessionDuration: 0

Total errors on this client: 36

Microsoft Application Information:

Audience: Production

Tenant_Id: b84f695e-***

AudienceChannel: CC

AudienceGroup: Production

How do I fix this issue without deleting my notes/loosing them?

Thank you