I forgot my organization email password

Question

I forgot my organization email password

Anonymous

I need help,I forgot my my organization email password yes I cannot access the email the ******@nahi.org I forgot the password so the I was asked to contact my administrator I contacted the person that um that um build the website for me but he said he can do anything that except I give him permission so I'm really really confused I've done a lot of applications and I'm expecting that they will be Mill dropped in that particular using that particular info I need help

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2 answers

Answer 1

Hi Florence Uzoanya - Executive Director

Thank you for posting to Microsoft Community. We are glad to assist you!

As a forum moderator, we don't have the access to the detailed account system needed to troubleshoot this effectively due to due to privacy and security constrains.

As your description, I understand that you are using a user account, not admin account so you can't access to account managing page. The only one can access is the tenant admin, who can't or don't know where to check. If the admin tenant doesn't know, you can contact your tenant admin to reset account password, see this for managing account and password Reset a user's password - Microsoft Entra | Microsoft Learn

Thank you for your precious time and your understanding would be highly appreciated.

Best regard,
Tue H - MSFT | Microsoft Community Support Specialist

Answer 2

Hi Florence Uzoanya - Executive Director,
It has been a while, and I am writing to see how things are going with the issue. Have you had a chance to check the replies provided? Any update would be appreciated.

If you think my answer is helpful, please remember to mark it as an answer, which will definitely help others in the community who have similar questions to find solutions to their problems faster.

Thank you for your valuable feedback, glad to know that my answer is helpful.

I appreciate your kind words.

Best regards,

Tue - H - MSFT | Microsoft Community Support Specialist