Hi Carter,
Thank you for reaching out to Microsoft Community Support.
It sounds like you're having trouble with Copilot SharePoint. Since this issue might be related to permissions or system settings, here are a few steps you can try:1. Copilot Feature in SharePointYes, SharePoint now has an integrated Copilot feature that helps users create pages efficiently using Generative AI and Microsoft Graph. It allows users to generate content based on existing Word, PowerPoint, PDF, and Loop documents. However, direct document uploads within the website editor for Copilot to process are not currently supported. Instead, Copilot relies on grounding data from connected Microsoft 365 sources.If you're looking for a way to integrate your site map and employee manual, you may need to manually reference those documents while using Copilot’s open prompts to generate structured content. Microsoft is actively expanding Copilot’s capabilities, so future updates may include more advanced document integration.2. Transferring SharePoint Site OwnershipYes, you can transfer ownership of your SharePoint site to the IT manager once your project is complete. Here’s how:Add the IT Manager as a Site Owner:
- Go to SharePoint Admin Center.
- Navigate to Active Sites and select your site.
- Under Permissions, click Manage Additional Admins.

- Enter the IT manager’s email in Owners or Site Admins
Ensure Microsoft 365 Account Compatibility:
- If your current account is tied to a different organization (e.g., your school), you may need to invite external users.
- You can add external members by going to Site Settings > Permissions > Invite Users.
- If your organization has restrictions on external users, you may need a company email to ensure seamless ownership transfer.
For more details, check this Microsoft guideContact Microsoft Support – If you need more information and update, you may need to reach out to Microsoft Support through
- Ticket Support: Visit Microsoft Support and sign in to submit a support request.
- Phone Support: Microsoft provides customer service phone numbers based on your region. You can find the appropriate contact number here.
I hope this information will help you well. Please let us know if you require any further assistance.
Best Regards,
Hoang-D - MSFT | Microsoft Community Support Specialist.