I cannot sign into ATT (Yahoo/SBC) email. Get message "It's not you, it's us. We can't complete your request right now, please try again."

I have had the same issues and tried the same fixes, to no avail. One thing that did happen when trying to get to the log in page was when I tried resetting the password through att.com, I did get a box that popped up and it seemed like it wanted certificate information. I chose the entry with the closest date. Ultimately though it went back to the same message that we are all familiar with, It's us, not you! If anyone has had this issue and has a fix, please let me know.

Update--I've been using the URL (https://login.yahoo.com/) mentioned above successfully since posting it on 16 May (almost one month). Yesterday Mozilla updated Firefox on my laptop. Now I cannot log into my sbcglobal email account using either this URL or the "old" URL. Cannot log into currently.att.yahoo.com/ either. Using the cell phone hot spot does not work for me either.

Today, I can log into my sbcglobal email using DuckDuckGo today (who knows about tomorrow).

I'm not normally a conspiracy theory person, but it seems to me that the various entities are not playing well with each other and I'm not sure why. I refuse to only use products by one "entity"--hence, I don't use Microsoft's Edge browser. I don't use Outlook, so don't know if there is problem there. Maybe there is a protocol issue. I have the Yahoo email app on my iPhone and I have been able to read my emails there. The problem is that I'm a touch typist and hate trying to write anything on my phone!

I started having the problem the same as everyone else 2 days ago. I have a slightly different view. On my Windows 11 machine all browsers fail with the "It's not you" message. The Windows 11 machine was tried on ethernet and wifi connections. My android phone works fine using the Android Mail app. My Windows 10 machine works OK accessing ATT mail using all browsers. I suspect it's either Yahoo or most likely ATT being the problem. Hope someone finds a solution soon.

I have been having this problem for 2 days....Chrome and Firefox. Glad to see this post and was going to try this, but my hubby reminded me that I am not on Wifi, my desktop PC is HARDwired. So he put the PC on wifi, and my email worked! He then put the PC back to hardwired (ethernet cable?) and it continued to work! Not sure what happens when I turn computer off, but at least I have something to try now... GOLLLLLEEEE!!!

This issue has happened to me on several random occasions. I too have spent HOURS on the phone with AT&T. One SURE thing that has worked for me is to go to an AT&T store and sign into my email on one of their devices. Crazy and inconvenient. I've been told "it's known issue", about 6 weeks ago now. For me, it started around the time AT&T sold/moved their platform to Yahoo. One other option I've been told and works temporarily is to go into a "New Private Window (Edge)" browser. . .but don't log out, or you won't have access.

I was getting errors when trying to sign on to several accounts mostly AT&T. It would state its not you it's us.

After much research i found if i turn OFF my VPN all would clear up