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I have tried five different browsers. I have cleared cache.
In addition to the message, it appears that it is trying to log me out per the below. Thoughts?
Thank you!
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I found that the problem on my desktop computer was being caused by my VPN; when it's on, I can't access my ATT/Yahoo email account, when I turn if off or pause it, I can.
I have(had) the exact situation. I am able to see my AT&T mail on my Android but could not log in on my Windows10/Firefox desktop. I tried using Microsoft Edge to no avail then I tried your workaround and success! Disabling DuckDuckGo Privacy Essentials did the trick Thank You!
I have been having the same issue for at least a week maybe longer, When I put in my userid, it does not give me the option to enter my password, but instead says, " It's not you, it's us. Try Again." I have been able to access my email on my iPhone until about an hour ago and now it is giving me the same message. How can I fix this? I have been on hold for over an hour trying to talk to a live agent at AT&T. I have had my sbcglobal.net email for at least 30 years, I cannot just delete it.
How do you turn off the VPN?
Thanks. This problem just popped up today just as all the others describe. Same issue on my Android. Tried your solution but no luck. I was just wondering if you have had more issues or any other suggestions.