I cannot sign into ATT (Yahoo/SBC) email. Get message "It's not you, it's us. We can't complete your request right now, please try again."

Anonymous
2025-05-06T12:26:31+00:00

I have tried five different browsers. I have cleared cache.

In addition to the message, it appears that it is trying to log me out per the below. Thoughts?

AT&T - Error

https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=error&errorCode=902&appName=m40842&dotNetLogout=N

Thank you!

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows

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  1. Anonymous
    2025-05-13T21:20:41+00:00

    Yes the permutations of workarounds are strange. Glad you had some progress

    Att did say they were actively working on the issue so maybe that is helping too

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  2. Anonymous
    2025-05-13T16:57:20+00:00

    I put DuckDuckGo on Firefox and started to get the now famous error. Turned it off and Firefox worked OK. Turned it off on chrome and it's working again. Time will tell if the problem remains fixed. Maybe DuckDuckGo is blocking something ATT needs?

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  3. Anonymous
    2025-05-13T16:09:15+00:00

    Wow another workaround. I was using Firefox also from the start. Using the hotspot with firefox, corrected the issue and then I was able to switch back to my home wifi.Thanks for sharing

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  4. Anonymous
    2025-05-13T15:15:13+00:00

    Lisa - Just added Firefox to my Windows 11 PC and successfully accessed att mail. Chrome and Edge still get the same errors. The Duck Duck Go browser started working with att mail.

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  5. Anonymous
    2025-05-12T21:31:06+00:00

    Glad the workaround I provided helped. Yes it is crazy!

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