I cannot sign into ATT (Yahoo/SBC) email. Get message "It's not you, it's us. We can't complete your request right now, please try again."

Anonymous
2025-05-06T12:26:31+00:00

I have tried five different browsers. I have cleared cache.

In addition to the message, it appears that it is trying to log me out per the below. Thoughts?

AT&T - Error

https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=error&errorCode=902&appName=m40842&dotNetLogout=N

Thank you!

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  1. Anonymous
    2025-05-09T03:06:43+00:00

    I just wanted to say thank you as I ran into the exact same problem. Tried several different platforms, resetting of pwds. All the things. I tried the work around on my mobile and it is working for now. I am able to get into my sbcglobal.net email

    Thank you for sharing!

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  2. Anonymous
    2025-05-09T02:56:38+00:00

    Hi all, I just spent 1 hour on the line with an AT&T rep and this is what resolved my issue.

    We disconnected from my normal wifi and connected to my hotspot on my phone. Once I did this, I was able to sign in and see my email. At that point I could then switch back to my normal wifi.

    The rep said this is something that they are working on and it is a known issue but switching wifi, at least for my case, helped me to get into my email. Hope this helps others. I told her there were many having this issue and she asked me to put this workaround out to you.

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    50+ people found this answer helpful.
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  3. Anonymous
    2025-05-09T01:32:50+00:00

    Has att addressed this? It’s been for a week

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    4 people found this answer helpful.
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  4. Anonymous
    2025-05-09T00:27:37+00:00

    My android phone and PC are experiencing the same problem. I have tried all that was suggested by online users. Nothing seems to fix it.

    I hope it truly is a problem with Yahoo and not my device. I tried multiple times and had one success but when I tried again, I had the same

    problem. I think it is Yahoo's problem.

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    5 people found this answer helpful.
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  5. Anonymous
    2025-05-08T21:52:50+00:00

    any luck????? please let me know I'm having the same problem. thanks

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    3 people found this answer helpful.
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