This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have tried five different browsers. I have cleared cache.
In addition to the message, it appears that it is trying to log me out per the below. Thoughts?
Thank you!
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Did you try my suggestion I posted? You use your hotspot on your phone. This helped it start working for me.
Glad you mentioned windows version...my laptop is Win11 Home. Hubby's computer is Win10 Home. So there may be a combo of Microsoft, ATT, and Yahoo not playing well over WiFi (in my case). Did I mention that my internet is ATT fiber to the house router?
The same thing happened to me. Everything worked again once I changed the WIFI on my phone and computer. Crazy!!!
I started having the problem the same as everyone else 2 days ago. I have a slightly different view. On my Windows 11 machine all browsers fail with the "It's not you" message. The Windows 11 machine was tried on ethernet and wifi connections. My android phone works fine using the Android Mail app. My Windows 10 machine works OK accessing ATT mail using all browsers. I suspect it's either Yahoo or most likely ATT being the problem. Hope someone finds a solution soon.
I've been struggling as well. I was able to login once a couple of days ago for about an hour. Then I was not able to. I noticed that when logging in for sbcglobal.net account, it would transfer my login to att.net and ask for my att.net login. That worked once and then stopped working.
Reading the above replies, I turned my phone on as a hotspot and connected my laptop to the hotspot. Got the same login errors. Tried using both sbcglobal.net account and using the att.net account--neither worked.
I wonder if this is ATT's method for getting us to stop using sbcglobal.net accounts. I've had my sbcglobal.net email account for nearly 30 years...there is no way I can easily change all the places it is used. My husband has an sbcglobal.net email account and other than slow delivery of some emails he has had no problems. His computer is hardwired to the router. He does not use WiFi. My laptop does not have an Ethernet port so I cannot test this.