A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
Hi
Thank you for posting your query on our forum, let me help you with that.
At first, kindly ensure the Sway is shared correctly with “Anyone with the link” or specific people.
And do Make sure the link is copied correctly and not broken.
After that,
Try Another Browser as some browsers may block access, test with Chrome, Edge, or Firefox.
Also, at last do Clear Cache & Cookies by Refreshing browser settings to avoid loading errors.
Hope this helps.
Best regards
Tani | Microsoft Community Moderator