Power point / Microsoft word activation

Anonymous
2025-06-18T14:59:21+00:00

I cannot activate my account when I’m signed in into work to do my homework. I already have an account and paid already.

Microsoft 365 and Office | PowerPoint | For education | Android

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  1. Anonymous
    2025-06-18T19:38:30+00:00

    Dear Berekia Jeannot,
    Thank you for reaching out to us. To better assist you, could you provide some additional details?  

    • Specifically, we need to know what type of Microsoft license you are using. Is it a business license or a personal license?
    • Is your account is created via a personal email like Gmail or yahoo? Or is was a business account under your origination.
    • If you are using a business license, do you have any admin on your tenant? Or you are the sole admin of your tenant?

    These details will help us determine the best way to resolve the issue. Looking forward to your response so we can assist you further!  

    Best regards,   

    Viego An - MSFT | Microsoft Community Support Specialist.

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  2. Anonymous
    2025-06-24T22:00:55+00:00

    Hello Berekia Jeannot,
    It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated. 

    Best Regards,  
    Viego An  - MSFT | Microsoft Community Support Specialist.

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