Microsoft excel stock data not updating today, May 16th, is this a know issue?

I spent an hour talking to them. I have a huge transcript from it. I'd like to report the employee as a case study in how not to provide support. They claim they aren't trained, can't contact the correct team can't talk to other teams and try to refer me to the community/user forums. Then when you come to the user forum they say it's user to user and microsoft doesn't read it.

Some in microsoft needs the sack.

Maybe the massive increase in MS license fees will go towards supporting the products!

Well done Patrick and you seem to almost have a confession!

Hi Cameron

Just go to WWW.Bing.com

Type in an Aussie share e.g. CBA share price - the price is still $169.74 and the date is 7:03am 15 May!

I reached out to Microsoft support again and now have a case number - 7076357009. This is one step further than what happened with my first contact on Saturday.

They have admitted that the problem may lay with a data provider. I will get an update (hopefully) by the end of the week. If anyone who has contributed to this post has not yet lodged a service request with Microsoft, please do as this will give them more data to work with.