Microsoft excel stock data not updating today, May 16th, is this a know issue?

Hi Jim

I contacted Microsoft support yesterday, maybe it was the wrong team, but the tech refused to even acknowledge that it might be a microsoft issue.

All he did was keep going through my PC to work out an issue, 2 hours of wasted time, it told him over and over again i had the same issue on 2 other laptops along with my PC and that it was not my issue, it is microsoft's. Refused to even consider that. He said that he would elevate it to a level 2 problem and would i be available for a call on the 25th May, in 9 days. At that point i got frustrated and ended the chat.

This was who it was below, was not very happy with the service, he just would not listen.

Edward
Microsoft Support
Your support request number is 7076005811 if you need it.
Microsoft Corporation
One Microsoft
Redmond, WA 98052 USA

Hi, Jim_Gordon, Done. Was hoping someone might have an answer. S

Hi

The issue is known to you but not to Microsoft unless you tell them.

The way to make a report is to use the Menu Bar and choose Help > Feedback > Report a Problem.

I am having the exact same issue and have done all of the above actions as well and yet the data still does not refresh beyond 15/05/2025 6:42 for every stock in my portfolio. Has been working without any issues for months.