What do I do with this pop up "Microsoft SharePoint wants to use your confidential information stored in "Microsoft Identity...."

Hello Jeffrey,

This message is macOS Keychain requesting permission to allow Microsoft SharePoint to access credentials stored under "Microsoft Identity B9CFECE1-D5AD-4287-86CE-250FD53D81A." Keychain is a secure system used by macOS to store passwords and sensitive information.

Here’s what you can do:

1. Understand the Request

• The entry in Keychain ("Microsoft Identity") likely contains authentication details for Microsoft services like SharePoint, OneDrive, or Office apps.
• If you actively use SharePoint and trust the app, you can grant permission by clicking Allow or Always Allow.

2. Verify Keychain Entry

• Open Keychain Access on your Mac (use Spotlight search or find it under Applications > Utilities).
• Search for "Microsoft Identity B9CFECE1-D5AD-4287-86CE-250FD53D81A" to view details about what it’s linked to. You can check which app or service created this entry.

3. Enter Your Mac Password

• If you decide to grant access, it will ask for your macOS login password (not your Microsoft password). Entering this confirms permission for the app to use the stored information.

4. Fix Persistent Pop-Ups

• If this pop-up keeps reappearing even after granting access:
  • Try deleting the Keychain entry for "Microsoft Identity."
  • Re-log into your Microsoft account in SharePoint or other apps to recreate the entry with updated credentials.

5. Review Updates

• Ensure your Microsoft apps (e.g., SharePoint, Office) are up to date. Outdated apps can cause repeated prompts for access.

6. Contact Microsoft or Apple Support

• If you’re unsure about granting access, reach out to Microsoft Support or Apple Support for clarification on whether the request is necessary.

Best regards
David_Johny || Microsoft Community Support Specialist