Viso 2024

Anonymous
2025-04-30T16:55:35+00:00

I want to try the Visio 2024 Plan 1, but despite having a microsoft 365 account for many years, Microsoft tells me I need a new account. Why?

Microsoft 365 and Office | Visio | For home | Other

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  1. Anonymous
    2025-05-01T14:10:54+00:00

    Dear Adaeze

    Thank you for your clarification, most appreciated. However, I'm not sure where that leaves me as a private individual to pay for the plan monthly, perhaps I'm excluded from such an arrangement.

    I'm writing a book where there are a large number of illustrations of a technological nature, and Visio is most suitable. I already have 2016, but wanted to upgrade. Microsoft is making it hard.

    Best Wishes

    Julian

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  2. Anonymous
    2025-05-01T12:57:00+00:00

    I want to try the Visio 2024 Plan 1, but despite having a microsoft 365 account for many years, Microsoft tells me I need a new account. Why?

    Hello Julian,

    Thank you for posting in Microsoft Community. We are happy to help you.

    Visio Plan 1 is designed for business accounts, which might explain why you're being prompted to create a new account. If you're using a Microsoft 365 personal or family account, Visio Plan 1 requires a business tenant to access its features. This is because the subscription is tailored for work or school accounts, and personal accounts aren't compatible with the plan.

    Best Regards,

    Adaeze || Microsoft Community Support Specialist

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