This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
The read-aloud voice used to be a very smooth speaking female voice and overnight it changed to a robotic voice. When I go into the settings it says I have to be signed in to change the voice. I am signed in. I tried signing out and resigning in deleting the app and reinstalling but it still says the same thing. I am using an Android with the mobile app. I was originally using just the word doc connected to my OneDrive I've even tried the Microsoft 365 app still same results. How do I get the old voice back?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have a corporate account and the voice remains fluid. However my personal copy (full MS 365 annual license) it is a robot and says to select other voices I must log in.
I am logged in.
The read-aloud voice used to be a very smooth speaking female voice and overnight it changed to a robotic voice. When I go into the settings it says I have to be signed in to change the voice. I am signed in. I tried signing out and resigning in deleting the app and reinstalling but it still says the same thing. I am using an Android with the mobile app. I was originally using just the word doc connected to my OneDrive I've even tried the Microsoft 365 app still same results. How do I get the old voice back?
WHY IS THIS HAPPENING! March 8, 2025. I want the natural female voice back as my reader! Microsoft, fix this and don't let it happen again!
Microsoft Copilot 365 by clicking on your avatar in the upper left corner, clicking "Send Feedback", and selecting "Report a Problem".
I click on my avatar but it doesn't give me the option anywhere to Send Feedback, and report a problem.
If you are in MS Word on desktop, open a blank document. Then you go to "Help" on top left of the menu bar after "View". Next, there should be an icon labeled "Feedback".
I have the same issue. I worked with MS Office support and have been told it is an issue with the Read Out Loud service on the Microsoft server end. They are working the issue now and hope it resolved soon.
A temporary work around is to save a word doc as a web page. Open the web page doc in Edge browser. Right click anywhere on the opened web doc page to bring up the read aloud option. Select read aloud then play as usual. There are a lot of the natural voices to pick from. when you click on the voice options to the right of the play controls at the top of your web doc. Ava multilingual natural is very similar to the Word female default.