the read aloud voice changed overnight. how do I get the old voice back?

Anonymous
2025-03-08T00:53:31+00:00

The read-aloud voice used to be a very smooth speaking female voice and overnight it changed to a robotic voice. When I go into the settings it says I have to be signed in to change the voice. I am signed in. I tried signing out and resigning in deleting the app and reinstalling but it still says the same thing. I am using an Android with the mobile app. I was originally using just the word doc connected to my OneDrive I've even tried the Microsoft 365 app still same results. How do I get the old voice back?

Microsoft 365 and Office | Word | Other | Android

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  1. Anonymous
    2025-03-09T05:18:30+00:00

    I am having the same issue on all of my devices

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  2. Anonymous
    2025-03-09T04:07:49+00:00

    I hope this report, that it's a Microsoft server-side issue, is correct and that it will be fixed on Microsoft's side soon! I have visual issues and this feature is very important to me, and the lousy voice I'm now left with is not the functional equivalent for understandability and proofreading.

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  3. Anonymous
    2025-03-09T04:07:44+00:00

    A temporary work around is to save a word doc as a web page. Open the web page doc in Edge browser. Right click anywhere on the opened web doc page to bring up the read aloud option. Select read aloud then play as usual. There are a lot of the natural voices to pick from. when you click on the voice options to the right of the play controls at the top of your web doc. Ava multilingual natural is very similar to the Word female default.

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  4. Anonymous
    2025-03-09T02:40:39+00:00

    I have the same issue. I worked with MS Office support and have been told it is an issue with the Read Out Loud service on the Microsoft server end. They are working the issue now and hope it resolved soon.

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  5. Anonymous
    2025-03-08T22:29:25+00:00

    Microsoft Copilot 365 by clicking on your avatar in the upper left corner, clicking "Send Feedback", and selecting "Report a Problem".

    I click on my avatar but it doesn't give me the option anywhere to Send Feedback, and report a problem.

    If you are in MS Word on desktop, open a blank document. Then you go to "Help" on top left of the menu bar after "View". Next, there should be an icon labeled "Feedback".

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