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The read-aloud voice used to be a very smooth speaking female voice and overnight it changed to a robotic voice. When I go into the settings it says I have to be signed in to change the voice. I am signed in. I tried signing out and resigning in deleting the app and reinstalling but it still says the same thing. I am using an Android with the mobile app. I was originally using just the word doc connected to my OneDrive I've even tried the Microsoft 365 app still same results. How do I get the old voice back?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This happened to me today as well. I signed out and back in again, updated license, but when I click read aloud, it says to choose a voice I must be signed int to my Microsoft account. Seems like something is broken suddenly.
I had the same voice change today, and I cannot log into my Microsoft account.
I spent 1 1/2 hours on webchat with Microsoft today and all he managed to do was set my default voice on my Apple phone to a woman called Kate which then is the voice that comes out in the word App - but it is pretty useless as it does not read smoothly or with the correct intonation - unlike Susan (and there is Hazel) who is the default setting I had registered as my preference with Microsoft online. I can't find anyway to get the Word app to read with the Microsoft setting.
I am having the same issue. My read aloud went from natural speech sounding to annoying robotic voice after the recent 365 update
Microsoft Copilot 365 by clicking on your avatar in the upper left corner, clicking "Send Feedback", and selecting "Report a Problem".
I click on my avatar but it doesn't give me the option anywhere to Send Feedback, and report a problem.