This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Every time I try to use the "Read Aloud" function, I get this exact error:
"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."
It worked fine until two weeks ago (the last time I used it) and I have tried every single thing in every thread: I reinstalled the apps, logged out and in, "repair online", reinstalled the english langague packs on my computer, used safe mode, turned on the optional experience, rebooted my pc, and it still doesn't work. I am out of options.
Last time, it was apparently due to a windows update, and yesterday I did update my windows, but I don't see anyone talking about it, so I don't know, please help.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mine is up and running!!!! 8:30 PM EDT
Evidently today's update set it back in order.
After nearly 5 days of frustration, thank you MS for the fix.
I agree, I am a writer, content creator and small business owner with ADHD. I use this feature many times per day! I spent 2 hours chatting last night and 6.5 today to then be told that this"global issue" with no current solution.... and all this AFTER the announced they are removing Publisher and jacking up my price €30 a year without notice!
See https://answers.microsoft.com/en-us/msoffice/forum/all/ive-been-unable-to-switch-the-read-aloud-function/a2acd6e5-a88f-4903-a930-39abd2ef657e for links to some other feedback. Feel free to vote (and maybe vent a little).
I talked to support and they promised me they would fix it in one work day. Anyone with news please update us!
SAME. It was working fine, then all the sudden I stopped and sounded horrible. On my ipad, iphone and HP computer. I tried closing and reopening, uninstalling, changing speeds, voices, I can't find my realistic voice and I need her!!! Please if anyone finds a fix, POST IT!