Word doesn't let me choose the voice for the Read Aloud, saying that I need to log in but I am already logged in.

Anonymous
2025-03-07T20:19:51+00:00

Every time I try to use the "Read Aloud" function, I get this exact error:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

It worked fine until two weeks ago (the last time I used it) and I have tried every single thing in every thread: I reinstalled the apps, logged out and in, "repair online", reinstalled the english langague packs on my computer, used safe mode, turned on the optional experience, rebooted my pc, and it still doesn't work. I am out of options.

Last time, it was apparently due to a windows update, and yesterday I did update my windows, but I don't see anyone talking about it, so I don't know, please help.

Microsoft 365 and Office | Word | For education | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-03-12T00:27:59+00:00

Mine is up and running!!!! 8:30 PM EDT

Evidently today's update set it back in order.

After nearly 5 days of frustration, thank you MS for the fix.

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  1. Anonymous
    2025-03-11T11:00:09+00:00

    I have the same problem. It occurred midway through the Read Aloud process! Suddenly the message popped up and the voice changed to the robotic one.

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  2. Anonymous
    2025-03-11T02:35:54+00:00

    100% agree. This is a nightmare.

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  3. Anonymous
    2025-03-10T22:29:04+00:00

    I used your link to go on the feedback portal, to upvote all the recent "Read Aloud" posts and to comment on them and I appear to now be blocked for some reason.

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  4. Charles Kenyon 170.9K Reputation points Volunteer Moderator
    2025-03-10T21:06:37+00:00

    It is apparently a bug that is for all devices introduced with a recent update.

    Writing here does not bring it to the attention of anyone who can do anything about it. You are addressing your fellow users here. Microsoft is aware of the problem, though.

    I recommend using the Public Feedback Portal. https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472

    Then, once your feedback is posted, copy the URL and then come back here and post it so that others can comment and vote.

    Be the squeaky wheel. Keep pressure on.

    You can search for and vote on other feedback already posted. I would suggest a search for "read aloud."

    Here is a list of some feedback links:

    Feel free to vote and vent a little.

    For more on using feedback, see my article: This is a user-to-user support forum. -- You can give feedback TO MICROSOFT designers and decision makers on Microsoft Word or other Microsoft Products using their feedback mechanisms, (not here). (This is a link to directions.)

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