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Every time I try to use the "Read Aloud" function, I get this exact error:
"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."
It worked fine until two weeks ago (the last time I used it) and I have tried every single thing in every thread: I reinstalled the apps, logged out and in, "repair online", reinstalled the english langague packs on my computer, used safe mode, turned on the optional experience, rebooted my pc, and it still doesn't work. I am out of options.
Last time, it was apparently due to a windows update, and yesterday I did update my windows, but I don't see anyone talking about it, so I don't know, please help.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mine is up and running!!!! 8:30 PM EDT
Evidently today's update set it back in order.
After nearly 5 days of frustration, thank you MS for the fix.
"we are always working to improve your ms word 365 experience ......"
How About A "Rebate" for Service NOT Provided?
I was so impressed now find it depressing that in this time of monumental advancements in technology this is not fixed yet. Perhaps the person who initiated the 'update' could ask copilot or better yet chatGPT for a solution to get this fixed. Now would be very helpful since i planned on using it now. Yet I too have had poor customer service and mysteriously dropped calls after spending an hour waiting to talk to an actual person.
was this helpful -really? was that a joke? NO!
Same problem - on with MS tech support. Shared screen. Updated, online updated, tried other MS products like Excel, same junk voices. Tech hung up on me after an hour. Tech called back 20 minutes later, sorry for disconnection. We troubleshot for another 20 minutes, tech hung up on me again. Tech called back again (5 minutes later). Another 5-10 clicking around, said they had to escalate to senior tech and ended the call.
MS CoPilot is the culprit. I am going to uninstall that POS and see if I can get it working.