One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

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Anonymous

2025-03-28T14:01:12+00:00

How weird!! This was the case for me as well, restored and got my access back!
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Anonymous

2025-03-28T20:10:37+00:00

What did you actually restore?
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Anonymous

2025-04-01T01:59:55+00:00

I talked to Microsoft agent regarding this issue. It seems to me our Office 365 for Business doesn't have this issue. Only the office 365 for family has this issue. The agent suggested me to contact Microsoft support. This video shows how to do so. https://youtu.be/krw8T59g9qg
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Anonymous

2025-04-06T02:10:18+00:00

This has just begun happening to me in April 2025. I’m working around it but I’m impatiently waiting for the fix.
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