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In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.
Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
yes, it wont make any differences. and you dont have to try to change account, or relink account, or reinstall onedrive or even reinstall windows,,, i've done it, no changes. and you dont have to wasting your time to contact support too, it wont helping us.
I first noticed this happening to me about a week ago. So frustrated. I didn't notice it at first, so I have no idea if I did anything to trigger it. But *really* need it back. And not just adding storage-as-a-service of M365!
And *some* of my shared folders work fine, and others to not. Nothing obvious about the difference between them.
After suffering with this issue for months on my Win10 PC, it has just corrected itself! It happened sometime in the last 2 weeks, but I'm not exactly sure when because I have been out of town. I do see that the monthly cumulative update was installed on 5/15 (KB5058379 for my 2H22x64 version) and I verified that there were OneDrive files included in that update, so perhaps that had some impact. I don't recall that I checked the status of this issue just after the update reboot before I left town, so I can't say for sure unfortunately.
Don't know why it only affects some installs, but there IS hope as others have said...