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In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.
Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Today, I experienced this for the first time. All shared folders have been converted to internet shortcuts. May 04, 2025. What the heck happened this time?
Has this bug never been fixed or did they just release it again?
Seems to have come with the latest O365 Office update. Just applied it May 04, 2025.
so how to solve the problem . i have a lot of the friends also suffer this problem.
so how to do it .
Did you just run the question through copilot? This is a lot of words to say, 'Google tells me that other people have this issue and I don't know what to do about it'.
The link to giving OneDrive Feedback is helpful. Everyone please go and nag them about this one, it's ridiculous.
Other visitors: the Microsoft support team will NOT call you to help with this, and they do not need remote access to your computer despite what Mia says above. This issue is definitely something wrong with the OneDrive software. Anyone who reaches out to you and asks for remote access to your system is trying to scam you.
... and after all this messy things happens, microsoft still increasing the subscription price while they (still) can't figuring out how to solve their onedrive problems... *until now
what are you microsoft? a startup company? FIX THIS!
I just started having this same issue last month (May 2025) with one of my family members folders that are shared with me. Now all of my family members that have shared folders with me are converted the "Internet Shortcuts" in Windows Explorer. However, now I'm also seeing the same thing happening in the OneDrive App for Android.
I see this is a known issue due to this article - https://support.microsoft.com/en-us/office/onedrive-shared-folders-shortcuts-showing-up-as-internet-shortcuts-a69c3dfe-fa69-4c00-9331-0057d0e2aa83. Unfortunately, this article does not give an ETA on a fix, nor any useful suggestions on how to fix this.
I have already had my family members delete and reshare the folders with me, but this made no difference.