One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2025-03-20T19:42:52+00:00

    Worst is there is still no response or update from Microsoft about when this issue will be resolved!

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  2. Anonymous
    2025-03-20T13:20:16+00:00

    Hey! Any updates on this issue? It's not resolved and I can't find a fix for the issue

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  3. Anonymous
    2025-03-20T13:18:53+00:00

    Same issue here, paid family account, sharing results in a shortcut symbol

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  4. Anonymous
    2025-03-17T19:19:39+00:00

    I don't know if this will work for others, but I stumbled across a solution since I just had this experience. I found all my folders in my recycle bin. I never put them there but for some reason they were there. I clicked "restore" and that fixed it all.

    Most of our folders that disappeared and showed as internet shortcuts, were in the recycle bin. Restoring them sort of resolved the issue as upon restoration from recycle bin, the folders & files were restored but were renamed with the new name using the computer's name at the end. The renaming was because of the existing internet shortcuts with same name. Deleted the internet shortcuts and renamed the restored folders to their original names. There still some folders missing that are still internet shortcuts though.

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  5. Anonymous
    2025-03-14T19:38:19+00:00

    We still have this problem on a windows 10 laptop. Fine on my Windows 11 laptop.

    Why and how do we fix this?

    Paid for family subscription, with apalling support.

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