One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2025-03-28T20:10:37+00:00

    What did you actually restore?

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  3. Anonymous
    2025-03-28T14:01:12+00:00

    How weird!! This was the case for me as well, restored and got my access back!

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  4. Anonymous
    2025-03-22T23:18:20+00:00

    We tried to mitigate the issue by having my wife create a new folder and sharing it with me, but now I cannot add the new shared folder to my files! I get the error message "1 shortcut wasn't added".

    This is appalling. Something that worked for years without a problem and Microsoft just break it. No explanation, no information if/when a solution may be found, just intolerable silence. If we don't get a fix soon I will cancel our onedrive subscription and move to Google Drive instead.

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  5. Anonymous
    2025-03-22T05:40:52+00:00

    One Drive folders changed to Internet Shortcuts last month. I unistall onedrive, created new account, did the entrire process again. it worked for 15-20 days, then 2 days back again the same issue. Now the solution to open a new account is also not working. What is the point of paying when Microsoft is not able fix this error for the past 8 months. If anyone has any other solution please advice

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