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In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.
Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Today my shared folder shortcuts have turned back into actual folders in OneDrive
IT'S A MIRACLE!
They can't be selected/unselected in the 'choose folders' list on OneDrive settings but IT'S WORKING (for now)
OneDrive shared folder shortcuts showing up as Internet Shortcuts
This just started to happen to me today, and to compound it all several hundred family photos and crucial documents from all over our shared network were moved to the recycle bin, its a mess!!!
Microsoft when are you going to fix this issue that randomly brings misery to many hundreds, just look at the number of people in many different threads who are experiencing this!!!!
This has just begun happening to me in April 2025. I’m working around it but I’m impatiently waiting for the fix.
I talked to Microsoft agent regarding this issue. It seems to me our Office 365 for Business doesn't have this issue. Only the office 365 for family has this issue. The agent suggested me to contact Microsoft support. This video shows how to do so. https://youtu.be/krw8T59g9qg