One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2025-05-09T22:12:22+00:00

    Did you just run the question through copilot? This is a lot of words to say, 'Google tells me that other people have this issue and I don't know what to do about it'.

    The link to giving OneDrive Feedback is helpful. Everyone please go and nag them about this one, it's ridiculous.

    Other visitors: the Microsoft support team will NOT call you to help with this, and they do not need remote access to your computer despite what Mia says above. This issue is definitely something wrong with the OneDrive software. Anyone who reaches out to you and asks for remote access to your system is trying to scam you.

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  2. Anonymous
    2025-05-06T03:31:09+00:00

    so how to solve the problem . i have a lot of the friends also suffer this problem.
    so how to do it .

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  3. Anonymous
    2025-05-05T12:42:20+00:00

    Today, I experienced this for the first time. All shared folders have been converted to internet shortcuts. May 04, 2025. What the heck happened this time?

    Has this bug never been fixed or did they just release it again?

    Seems to have come with the latest O365 Office update. Just applied it May 04, 2025.

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  4. Anonymous
    2025-05-01T21:00:31+00:00

    We rely on OneDrive shared folders for our business. This issue has been seriously hampering our ability to co-work on accounts. Not to mention the sheer hours wasted uninstalling and reinstalling OneDrive. I'm now researching different shared file apps to migrate to. This won't work

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  5. Anonymous
    2025-04-22T15:30:12+00:00

    ...no change here as well (since February). Our business folders are now in a mess and I keep stalling my workload, which is bad from my small buisness... I'm so so so angry... My business partner and I now looking for alternative options with other providers.

    ...so so angry... :(

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