One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

63 answers

Sort by: Newest
  1. Anonymous
    2025-02-27T14:03:56+00:00

    Two days ago on one family computer they started working again. Today, they are back to internet shortcuts.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-02-27T13:37:56+00:00

    I have the same problem and it has propagated around everyone we share folders with. Seems to a low priority for Microsoft, perhaps they should use Google Drive for one drive instead as that actually works!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-02-27T02:40:08+00:00

    I found a fix!
    Switch to DROPBOX.
    I am so disappointed in Microsoft's technical support. This issue has been going on for months and is unacceptable.
    If enough people switch to another cloud-based company, they may get the hint.

    So far DROPBOX seems more stable, quicker, and has better support. $10/m gets you 2TB of storage with more features than Onedrive.

    Good luck everyone!

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-02-26T14:13:04+00:00

    Same problem here, nothing we can do to fix it but wait. How could a large company make such a simple mistake? It’s completely unreasonable.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-02-24T22:03:24+00:00

    I don't know if this will work for others, but I stumbled across a solution since I just had this experience. I found all my folders in my recycle bin. I never put them there but for some reason they were there. I clicked "restore" and that fixed it all.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments