A Microsoft file hosting and synchronization service.
Two days ago on one family computer they started working again. Today, they are back to internet shortcuts.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.
Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Two days ago on one family computer they started working again. Today, they are back to internet shortcuts.
I have the same problem and it has propagated around everyone we share folders with. Seems to a low priority for Microsoft, perhaps they should use Google Drive for one drive instead as that actually works!
I found a fix!
Switch to DROPBOX.
I am so disappointed in Microsoft's technical support. This issue has been going on for months and is unacceptable.
If enough people switch to another cloud-based company, they may get the hint.
So far DROPBOX seems more stable, quicker, and has better support. $10/m gets you 2TB of storage with more features than Onedrive.
Good luck everyone!
Same problem here, nothing we can do to fix it but wait. How could a large company make such a simple mistake? It’s completely unreasonable.
I don't know if this will work for others, but I stumbled across a solution since I just had this experience. I found all my folders in my recycle bin. I never put them there but for some reason they were there. I clicked "restore" and that fixed it all.