One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2025-03-03T19:24:26+00:00

    You are useless. I paid for the subscription, even that I am coming from poor country and limited budget. But even paid you are useless. I regret that I purchased your product. I was hoping it will save me time, but you are just loosing my time. My computer is fine with the local folders, but only because I am using Macbook. But all other members of my family are having issues with frustrating internet shortcuts because they use stupid Windows on PC laptops. You are total disaster!!!

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  2. Anonymous
    2025-03-02T22:26:29+00:00

    This just happened to us and it is horrible. We use a shared folders for our ministry and personal family finances and not being able to have this locally, not being able to even move the new files that were saved in a new local private folder to the shared folder while online, it's a nightmare.

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  3. Anonymous
    2025-03-02T21:51:30+00:00

    This now appears to have fixed itself.

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  4. Anonymous
    2025-03-02T20:53:59+00:00

    Same behaviour as reported. The folders shared with my family are all broken. We need a fix ASAP.

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  5. Anonymous
    2025-02-28T11:54:13+00:00

    I wondered myself after reading this from Adam Lamont. There was a shortcut in the recycle bin but firstly I put it there during my attempts to repair the issue yesterday and also it's an 'Internet shortcut'. No dice here anyway....

    I do hope this might help others as it seems SOOOO simple.

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