One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

63 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-04-18T11:28:07+00:00

    Same with our company. It's been a brutal 9 months of waiting for a few of our staff, and here in this past week, several of our staff who haven't had this issue now do have it, so we've actually been going backwards with this issue. I'm giving it one more week I think before switching to another service entirely as enough of the staff have the issue now that we're at that breaking point basically.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-04-13T18:48:28+00:00

    ...same here... I'm pushing back my business work because I cannot work like this and I've already created a mess adding new folders on my desktop.... to manage some workload. On top of that, as I'm managing my business' digital media, I have a very hard time because I cannot just upload from desktop pictures like I used to do...

    Very very frustrating...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2025-03-20T13:20:16+00:00

    Hey! Any updates on this issue? It's not resolved and I can't find a fix for the issue

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2025-03-20T13:18:53+00:00

    Same issue here, paid family account, sharing results in a shortcut symbol

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2025-03-14T19:38:19+00:00

    We still have this problem on a windows 10 laptop. Fine on my Windows 11 laptop.

    Why and how do we fix this?

    Paid for family subscription, with apalling support.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments