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Dear Microsoft Support,
I recently purchased a Microsoft Planner 1 package under the username Xhenila Tamizi. Yesterday, I was able to log in successfully and changed my password. However, today I am unable to log in to either Planner 1, where I made the payment, or my Microsoft account.
I have attached screenshots of the error messages I receive when trying to log in. The system states that my account does not exist, which is concerning since I used it just yesterday.
Could you please assist me in resolving this issue as soon as possible? I need urgent access to my Planner 1 account.
Looking forward to your prompt response.
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Contact Microsoft support by this link: https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2