Why my shortcut key for Bold option automatically change from 'Ctrl+B' to 'Ctrl+ N'? (Word for Windows)

Anonymous
2024-12-15T08:43:44+00:00

I'm currently using Microsoft 365 and while using word, my shortcut key for Bold option automatically change from 'Ctrl+B' to 'Ctrl+ N'

I have to change it back to 'Ctrl + B' manually (several times) but it keeps automatically changing to 'Ctrl + N' again and again. It is quite annoying.

I change my shortcut for Bold option back to 'crtl + B' as inserted picture

Please let me know how to set 'Ctrl + B' as a shortcut key for Bold option permamently.

Thanks a lot.

Microsoft 365 and Office | Word | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
    2025-01-04T19:18:38+00:00

    I've been trying to do this for several weeks. I have reached the third line of support, which unfortunately, like the second line, works very badly. They regularly forget appointments or call many hours late (despite confirming hours and time zones several times).
    In addition, they informed me that “the bug with shortcuts is not currently recognized by backoofice as a bug and is not being fixed.”

    Information shared with the Word MVPs suggests that the issue with shortcuts is still being investigated. There haven't been any updates over the holidays, though.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-01-05T21:19:36+00:00

    This is crazy - please fix asap.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Charles Kenyon 171.1K Reputation points Volunteer Moderator
    2025-01-05T21:45:07+00:00

    This is crazy - please fix asap.

    Please read the entire thread. No one from Microsoft who can fix anything sees anything you post here.

    There are workarounds in this thread that will work so you can use the shortcuts you are used to. However, to get this fixed, use feedback!

    This is a user-to-user support forum. -- You can give feedback TO MICROSOFT designers and decision makers on Microsoft Word or other Microsoft Products using their feedback mechanisms, (not here). (This is a link to directions.)

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2025-01-07T08:55:13+00:00

    Thank you, if you have any update, please share with us. Unfortunately Microsoft support knows nothing about. :-(

    W

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-01-07T10:28:02+00:00

    Thank you, it works!!!!!

    Was this answer helpful?

    0 comments