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I'm currently using Microsoft 365 and while using word, my shortcut key for Bold option automatically change from 'Ctrl+B' to 'Ctrl+ N'
I have to change it back to 'Ctrl + B' manually (several times) but it keeps automatically changing to 'Ctrl + N' again and again. It is quite annoying.
I change my shortcut for Bold option back to 'crtl + B' as inserted picture
Please let me know how to set 'Ctrl + B' as a shortcut key for Bold option permamently.
Thanks a lot.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
One of the most ridiculous bugs in recent times, but I expect nothing less from Microsoft. The sooner you are completely overtaken by your competition the better.
Hi Shadrack, thank you for taking the time to reply.
I've tried this multiple times, which i think has been said before in this thread but i could be wrong, and Word just changes it back the next day. Could there be a reason that that's the case?
I think another thing is that a lot of people just dont understand why, after all these years, the key combination is suddenly changed? There seems to be a definite lack of communication about that.
Anyhow, i hope you can provide insight on both those points, and thanks again!
Jonathan,
Make sure that you send feedback to Microsoft regarding the lost/redefined shortcuts (which is an obvious bug—see previous replies in this thread). Use Help > Feedback from within Word and/or the portal at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.
You should be able to manually modify the shortcut, though. Have you done any troubleshooting to see what fails in that process? For example, are there any signs that your Normal template is being overwritten each time you log in to your PC? If that is what happens, the underlying cause could be a (poorly designed) add-in or, if you are in a corporate environment, it could be company policy (not a very good policy).
Hi, thanks for your response!
I will definitly report it. It happens on my personal pc, and while the fix to manually change it does work, it only works for the day i do it. The next day, it is back to ctrl + N, and im not very exited to have to change it every day...
Oh well, let's hope microsoft can spare some of their 228.000 employees to fix this issue.
Hi, thanks for your response!
I will definitly report it. It happens on my personal pc, and while the fix to manually change it does work, it only works for the day i do it. The next day, it is back to ctrl + N, and im not very exited to have to change it every day...
Oh well, let's hope microsoft can spare some of their 228.000 employees to fix this issue.
You can save keyboard shortcuts somewhere other than in the Normal template (a Global Template) to preserve them.
References:
For some reason things seem to happen to the Normal template. In some corporate environments, it is re-written daily by IT.
Do send feedback, though!