Why my shortcut key for Bold option automatically change from 'Ctrl+B' to 'Ctrl+ N'? (Word for Windows)

Anonymous
2024-12-15T08:43:44+00:00

I'm currently using Microsoft 365 and while using word, my shortcut key for Bold option automatically change from 'Ctrl+B' to 'Ctrl+ N'

I have to change it back to 'Ctrl + B' manually (several times) but it keeps automatically changing to 'Ctrl + N' again and again. It is quite annoying.

I change my shortcut for Bold option back to 'crtl + B' as inserted picture

Please let me know how to set 'Ctrl + B' as a shortcut key for Bold option permamently.

Thanks a lot.

Microsoft 365 and Office | Word | Other | Windows

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  1. Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
    2024-12-15T13:13:43+00:00

    Not working manually!

    If it isn't working for you, then something is preventing you from saving your template.

    If you are on a network, for example work or school/university, a login script may be deleting or replacing your Normal template each time you sign in.

    A simple test is to locate the Normal template in the user templates folder, if you are running Word on a PC, and check the time stamp. There should be a modification date when you add your keyboard shortcut (and also when you make other intentional changes that affect the template), but there should be no unexpected date & time stamps.

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  2. Anonymous
    2024-12-15T13:07:00+00:00

    Not working manually!

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  3. Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
    2024-12-15T09:51:16+00:00

    There have been problems recently with some shortcuts being changed, especially those shortcuts that are different in different language versions of Word. The problem is being investigated by Microsoft.

    You should be able to change the shortcut manually, though. Ensure that you save the modification to the Normal template, so that it applies to all documents in Word.

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