PowerPoint presentation - pictures and videos have "The picture can't be displayed"

Anonymous
2025-02-22T16:19:11+00:00

I created a PowerPoint presentation, but when I went back to open it, most of the pictures and videos have "The picture can't be displayed" on them, and the pictures/videos don't show on the slide show. Previous PowerPoint presentations (which were created on same PC) still open and their slide shows work properly.

I am using Microsoft Office Home and Student 2019. Windows 10 current version. My presentation is 808MB, though a second version I saved is only 39MB - odd. I put pictures and videos into the presentation by using CNTL-C from windows explorer and CNTL-V into the presentation slide. Text and shapes I inserted are still showing. The presenter notes still all show. When I was working on it and getting close to done, I noticed that it was taking extra long to save.

I have tried the following, none of which made any difference:

  • reinstall Microsoft Office
  • restarts of PC
  • delete a portion of the presentation to make it smaller
  • copy the presentation to a thumb drive and try to open it on another PC.
  • open the presentation with 'Other Options' then 'Open and Repair'

Any suggestions for what else I can try to save many hours of work?

Microsoft 365 and Office | PowerPoint | For education | Android

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  1. Anonymous
    2025-02-22T17:23:22+00:00

    Thanks for your reply.

    The presentation is stored on my hard drive. I am hoping to not have to individually replace the pictures, because they were taken from two large folders of pictures, also on my hard drive, and I don't know how to tell which photo is on a slide.

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  2. John Korchok 236K Reputation points Volunteer Moderator
    2025-02-22T16:57:29+00:00

    Where are files stored while you are editing them? The most common causes of this problem are editing files while on an unsupported cloud service like Google Drive or iCloud, or editing files while they are on a USB/Flash drive.

    If the file that is 808MB doesn't display the pictures, then you'll probably have to replace them. When you do that, try using Insert>Pictures>This Device and Insert>Video>This Device commands. Use File>Save As as you go, changing the file name slightly each time. Then you always have something to go back to if there is a problem.

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