"We are sorry, but this feature is deprecated" (Smart Lookup on Word for Mac)

Anonymous
2024-12-13T22:08:50+00:00

I just right-clicked on a word to use the "Smart Lookup" feature, and I received this message, "We are sorry, but this feature is deprecated." I am a current subscriber and logged in.

I appreciate your help!

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Stefan Blom 353K Reputation points MVP Volunteer Moderator
2024-12-16T22:31:07+00:00

As stated in this thread and elsewhere in the forums, Smart Lookup has been discontinued. The official notice is in the article at https://support.microsoft.com/en-us/office/get-insights-into-what-you-re-working-on-with-smart-lookup-debf2083-5ac0-4739-8667-ae2467bec044.

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You can send feedback to Microsoft developers by using the feedback facility in your version of Word. See https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-365-2b102d44-b43f-4dd2-9ff4-23cf144cfb11#platform=macOS.

Also/alternatively, post in the portal at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.

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  1. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2025-02-13T19:05:13+00:00

    Nobody here can bring back features which developers remove.

    Your comments are valid but they need to ne conveyed to Microsoft using the Feedback feature referred to throughout the thread. Those comments/suggestions/complaints go directly to the development group for consideration.

    Don't expect an immediate reinstatement of the feature or even a personal reply but responsible Feedback is monitored & prioritized by those who do make the decisions & have the ability to implement changes.

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  3. Anonymous
    2025-02-17T13:35:41+00:00

    Nobody here can bring back features which developers remove.

    Your comments are valid but they need to ne conveyed to Microsoft using the Feedback feature referred to throughout the thread. Those comments/suggestions/complaints go directly to the development group for consideration.

    Don't expect an immediate reinstatement of the feature or even a personal reply but responsible Feedback is monitored & prioritized by those who do make the decisions & have the ability to implement changes.

    Don't expect anything at all, because there is absolutely no chance whatsoever that Microsoft will revert this change.

    Nobody's actually reading those messages, they're being aggregated and analyzed by AI and filtered through the Marketing department for prioritization.

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  4. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2025-02-18T01:21:22+00:00

    And you know this because...? Please document what you post.

    This is just one example of response to user Feedback:

    Some assume that simply because they don't get a personal reply that their Feedback is being ignored. Many also seem to expect that Microsoft developers are supposed to drop everything & instantly implement each & every request they receive.

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