"We are sorry, but this feature is deprecated" (Smart Lookup on Word for Mac)

Anonymous
2024-12-13T22:08:50+00:00

I just right-clicked on a word to use the "Smart Lookup" feature, and I received this message, "We are sorry, but this feature is deprecated." I am a current subscriber and logged in.

I appreciate your help!

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Stefan Blom 353K Reputation points MVP Volunteer Moderator
2024-12-16T22:31:07+00:00

As stated in this thread and elsewhere in the forums, Smart Lookup has been discontinued. The official notice is in the article at https://support.microsoft.com/en-us/office/get-insights-into-what-you-re-working-on-with-smart-lookup-debf2083-5ac0-4739-8667-ae2467bec044.

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You can send feedback to Microsoft developers by using the feedback facility in your version of Word. See https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-365-2b102d44-b43f-4dd2-9ff4-23cf144cfb11#platform=macOS.

Also/alternatively, post in the portal at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.

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  1. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2025-01-10T18:25:25+00:00

    That's good to know but it doesn't mean much if you don't identify the specific Version Number & type of License for your Office software. Please retrieve that information from Word> About Microsoft Word in the menu bar & include it in a reply here. It can make a significant difference.

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  3. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2025-01-09T21:51:06+00:00

    Try this link: Word · Feedback

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  4. Anonymous
    2025-01-09T17:53:16+00:00

    I've tried that method a few times. Each time Word locks up with the infinite beachball.

    iMac M1 2021

    16GB

    macOS 15.2

    Word for Mac 16.92

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