"We are sorry, but this feature is deprecated" (Smart Lookup on Word for Mac)

Anonymous
2024-12-13T22:08:50+00:00

I just right-clicked on a word to use the "Smart Lookup" feature, and I received this message, "We are sorry, but this feature is deprecated." I am a current subscriber and logged in.

I appreciate your help!

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Stefan Blom 353K Reputation points MVP Volunteer Moderator
2024-12-16T22:31:07+00:00

As stated in this thread and elsewhere in the forums, Smart Lookup has been discontinued. The official notice is in the article at https://support.microsoft.com/en-us/office/get-insights-into-what-you-re-working-on-with-smart-lookup-debf2083-5ac0-4739-8667-ae2467bec044.

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You can send feedback to Microsoft developers by using the feedback facility in your version of Word. See https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-365-2b102d44-b43f-4dd2-9ff4-23cf144cfb11#platform=macOS.

Also/alternatively, post in the portal at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.

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  1. Anonymous
    2025-01-14T12:51:03+00:00

    I'm a writer who switched from Scrivener to Word. This is very disappointing, taken together with constant freezing. Back I go.

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  2. Anonymous
    2025-01-13T18:07:08+00:00

    I find it interesting, but I am not surprised, that Microsoft would remove a key editing feature in Word, Smart Lookup, without notice or explanation after the customer has contracted and paid Word for a year. However, I have come to understand the manner in which these technology monopolists operate beyond any government regulation in our bribocracy. Now that Bezos, Zuckerberg, and the other oligarchs of technology are sucking up to Trump, we should be in for even more arbitrary and unregulated actions on the part of these robber-barons for at least four more years.

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  3. Anonymous
    2025-01-13T14:37:25+00:00

    I'm thinking the same, and the advice we get from Microsoft is to report it officially, if they know about it, then they should fix it, or am I missing something.

    Mind toy Apple aren't much better, I've got an iPhone 16 pro which I was able to silence the phone keypad so that it doesn't make that annoying noise, but then the software was updated and now there's no way of silencing the phone keypad.

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  4. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2025-01-11T01:37:42+00:00

    Neither do I intend to argue semantics nor defend Microsoft, but simply want to point out that deprecate is one of those terms which can be defined in somewhat different ways based on the context in which it is used.

    This excerpt is from Wikipedia but correlates with the definitions in the Merriam Webster & Dictionary.com sources:

    Software While a deprecated software feature remains in the software, its use may raise warning messages recommending alternative practices. Deprecated status may also indicate the feature will be removed in the future. Features are deprecated, rather than immediately removed, to provide backward compatibility and to give programmers time to bring affected code into compliance with the new standard.

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