"We are sorry, but this feature is deprecated" (Smart Lookup on Word for Mac)

Anonymous
2024-12-13T22:08:50+00:00

I just right-clicked on a word to use the "Smart Lookup" feature, and I received this message, "We are sorry, but this feature is deprecated." I am a current subscriber and logged in.

I appreciate your help!

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Stefan Blom 353K Reputation points MVP Volunteer Moderator
2024-12-16T22:31:07+00:00

As stated in this thread and elsewhere in the forums, Smart Lookup has been discontinued. The official notice is in the article at https://support.microsoft.com/en-us/office/get-insights-into-what-you-re-working-on-with-smart-lookup-debf2083-5ac0-4739-8667-ae2467bec044.

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You can send feedback to Microsoft developers by using the feedback facility in your version of Word. See https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-365-2b102d44-b43f-4dd2-9ff4-23cf144cfb11#platform=macOS.

Also/alternatively, post in the portal at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.

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  1. Stefan Blom 353K Reputation points MVP Volunteer Moderator
    2025-02-08T17:38:46+00:00

    Complaining is certainly allowed, but it won't change anything, because Microsoft developers do not read these forums.

    Posting in the feedback portal is the correct place to send feedback if you want the right people at Microsoft to read it.

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  2. Anonymous
    2025-02-08T17:28:38+00:00

    We pay for this software, when it doesn't work, we have the right to complain about it.

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  3. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2025-02-08T17:04:55+00:00

    That has been discussed throughout this thread since January 5th. However, such debate is off-topic for this forum. The purpose of the Communities is to assist those in need of support for the product Microsoft provides. This is not a chat room or bulletin board — Such traffic merely lengthens the thread which presents obstacles for those seeking help & discourages anyone from reading the valid responses due to the majority of the content being irrelevant.

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  4. Anonymous
    2025-02-08T02:26:39+00:00

    Why is no one talking about the ridiculous use of the word "deprecated"?

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