Problem movie shapes or object in Microsoft Visio

Anonymous
2025-02-18T16:53:31+00:00

I have never had this issue before using Visio for 6 years but as of yesterday whenever I attempt to move a text object, shape, etc in Visio with my mouse, as I start to move the shape it appears outside the page on the bottom left even though the object is no where near there. Previously I could select the object, right where it is, and move it directly to where I want. Microsoft tech support is a joke - I cant even get them to respond to the online chat to help resolve this issue. Anyone that can help would be much appreciated!!!

Microsoft 365 and Office | Visio | For home | Other

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  1. Anonymous
    2025-02-18T18:52:24+00:00

    Dear Payton Pardee,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    We are sorry to hear that you’re having trouble with moving shapes or object in Microsoft Visio. I deeply apologize for the inconvenience this has caused.

    We appreciate your understanding that sometimes the initial response may not resolve the problem immediately. However, we are committed to working together to narrow down and resolve the situation.

    1. Could you please provide a screen recording of your issue so that I can assist you as accurately as possible?
    2. Could you please provide me the specific Visio app version you are using? About Office: What version of Office am I using? - Microsoft Support. So that I can check for any bugs from my end.

    I have initiated a Private Message so you can send recording here and ensure that your personal information remains secure. You can view your private messages by going to the Question Info section and clicking the Private Message icon shown below.

    Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

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