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My parent created the group, yet every time she tries to remove me, it acts like she doesn't have permission to, despite her literally having created the group.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,Madison Hahn
Welcome to the Microsoft Community.
We understand that you are currently experiencing an issue where you are unable to log out of your family group. Did you go through the steps at the Sign Out of Family Groups or Remove Members - Microsoft Support link and found that you couldn't find the Sign Out of Family Groups button?In the meantime, since community members do not have access to user accounts, you can follow the steps below to contact Microsoft Online Support, who will professionally analyze your account and assist you in resolving the issue: Contact us | Xbox Support
Type MSA in the Enter a Problem box, click Get Help, and then under Expanded Content, select Contact Support.
On the next page, select Other Products, and choose Manage Profile Information as the category. Then click Confirm
After that, please be patient and wait for the online support staff to get in touch with you and send your problem to the support staff for assistance.
Tip: Please visit Xbox Support during normal business hours
Thank you for your understanding and support. If you have any questions or problems, please feel free to contact me.
Best regards
Zoro-MSFT | Microsoft Community Support Specialist