my son accidentally bought a subscription, how do I get a refund?

Question

my son accidentally bought a subscription, how do I get a refund?

Anonymous

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1 answer

Answer 1

Dear Саша Ророт,

Thank you for reaching out. If your son accidentally purchased a subscription, you can request a refund by following these steps:

Steps to Request a Refund

Sign in to Your Microsoft Account

• Go to Microsoft Account Services and log in to the account associated with the purchase.

Check the Order History

• Navigate to Payment & Billing > Order History.

• Find the subscription charge in question and click on it for more details.

Request a Refund

• On the Order History page, click on the Request a Refund option next to the relevant charge.

• Follow the prompts to submit the refund request.

• You will need to provide details explaining that the purchase was accidental.

Microsoft Refund Policies

• Microsoft typically allows refunds for subscriptions within a certain timeframe (usually 30 days).

• Be sure to submit the request as soon as possible to increase the likelihood of approval.

Contact Microsoft Support if Necessary

• If the refund option is not available or if you face any difficulties, contact Microsoft Support directly:

• Go to Microsoft Support Contact page.

• Choose Billing & Subscriptions and provide details about the accidental purchase.

I hope these steps help you obtain the refund. Let me know if you need further assistance!

Best regards,

Yuki