Why is my computer still using Microsoft Office 2021 after installing Office 2024?

Anonymous
2024-10-03T23:45:42+00:00

I just bought and installed the stand-alone Microsoft Office 2024 (Home & Business edition, 64-bit) after using Microsoft Office 2021 since it came out several years ago. I was expecting my Office files I open in Excel, Word, and PowerPoint to open in Office 2024 tonight, but they're still opening in the Office 2021 apps (and it's not just a matter of 2024 still carrying 2021 logos because none of the features new to 2024 are there; it's just the same layout as always).

I can't even find any .exe files in my Program Files → Microsoft Office → Office16 folder. Everything is still intact in the Microsoft Office 15 folder, but that "Office16" folder has hardly anything in it, and definitely nothing that looks like it could launch an app. I am reasonably sure that my computer isn't the issue: I'm running Windows 11 Pro on an MSI Titan with three SSD cards and 64 Gb of RAM. I've rebooted my computer twice, just in case it was one of those Microsoft things about installations not completing until the reboot, but that didn't help. So what's going on? Did I just pay $250 plus tax for vaporware?

***Moved from Microsoft 365 and Office / Other / For business / Other***

Microsoft 365 and Office | Install, redeem, activate | Other | Windows

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  3. Anonymous
    2024-12-21T00:10:17+00:00

    Deleting the registry entries worked for me. I have the LTSC Pro Plus version and I did uninstall Pro 2021. 2024 wasn't working as it kept showing Office Pro 2021. Finally after following your instructions it worked and 2024 now appears as the registered and working version in the About section of my Office App. Thank you!

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  4. Anonymous
    2024-12-21T01:11:40+00:00

    I see "Office Professional 2024" in the About section, but it's not Office Professional 2024 because the actual program is identical in look and services to 2021. That's the problem: Microsoft got promoters to show that the Office Professional 2024 had a new look, and what I'm seeing is definitely just the same Office Professional 2021 I've had and used for the past three years.

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  5. Anonymous
    2024-12-26T12:25:07+00:00

    up! it works!

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