Excel STOCKHISTORY() function repeatedly encounters #CONNECT! error.

Anonymous
2024-08-19T21:41:33+00:00

Hi Team,

I spent over 2 hours troubleshooting this issue with an advocate in Office support (7*********0). He worked very hard to understand and resolve the issue.

We tried numerous resets: the network, uninstalling and reinstalling office, updating office, powering down, and restarting the computer. Nothing helped.

The issue occurs in approximately 20% of the values for a list of stocks and one date. It occurs in a similar percentage of dates for a single stock.

Ultimately we discovered that creating a new spreadsheet and typing or pasting the formula into an empty cell will not result in the #CONNECT! error. But this does not work in previously created spreadsheets.

Please check on this as soon as possible. This is a critical function for applying Excel to stock research.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2024-08-28T18:00:54+00:00

    What I am experiencing now is that the data update, but periods are being repeated (vertically) several times within the output of the STOCKHISTORY() column. So you will see, f. ex., monthly results from 01/2011 until 01/2018, and then the data will repeat, in the same column, under the previous dates, and go until 08/2024.

    This makes all calculations and charts void, so it's just as bad as not getting an update. I would have to go and delete all these rows for each stock, and even then, the update instantly recreates the problem.

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  2. Anonymous
    2024-08-28T15:34:43+00:00

    It still does here, today, fwiw.

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  3. Anonymous
    2024-08-28T15:23:20+00:00

    It appears that the new issues I described are limited to a single file that I created over the weekend. STOCKHISTORY() does not manifiest the issues in older and newer files.

    I will keep my fingers crossed.

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  4. Anonymous
    2024-08-28T15:05:08+00:00

    This is still happening, very often, as of 8/28/2024. For people like me, who use Refinitiv data extensively, it's terrible. Please do something about it. You offered Refiitiv as part of Excel, and it is not functioning properly at all.

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  5. Anonymous
    2024-08-28T04:27:28+00:00

    I'm so sorry, it looks like the development team has introduced new issues while fixing the previous one. Please be patient, my supervisor is currently communicating with the development team. I will keep everyone updated on any progress.

    Additionally, starting a new thread is a good idea. Microsoft may prioritize fixes based on the number of people reporting the issue in the community. The more new threads that report the same problem, the more urgent the situation will appear to the development team.

    Thomas

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